Privacy Policy

1. Information We Collect

We may collect and process the following types of information about you:

2. How We Collect Information

We collect information about you in the following ways:

3. How We Use Your Information

We use the information we collect in the following ways:

• To provide and maintain our services: Including processing transcriptions, generating classifications, and managing user accounts.
• To improve our platform: Analyzing performance and usage data to enhance AI accuracy and user experience.
• To communicate with you: Responding to inquiries, providing support, and sending administrative notifications.
• For research and development: Using anonymized data to train, test, and enhance our AI systems responsibly.
• For marketing purposes: Sending updates, newsletters, or information that may be of interest to you.
• To comply with legal obligations: As required by applicable laws and regulations.

4. Protection of Your Data & Confidentiality

Hansard.ai takes data protection seriously, particularly when handling sensitive or official documents.

Our key commitments include:

• Strict Data Confidentiality: Uploaded transcripts, recordings, and documents are not publicly shared or disclosed to unauthorized parties.
• Encryption & Secure Processing: All data in transit and at rest is encrypted using industry-standard technologies.
• Controlled Access: Only authorized personnel with specific roles may access user data.
• Data Isolation: Each user's data is processed and stored independently to maintain separation between accounts.
• No Unauthorized Use: Your content is never sold, shared, or repurposed outside the scope of providing Hansard.ai services.

5. Disclosure of Your Information

We may share your information only in limited circumstances:

• Service Providers: With trusted third-party providers who assist with hosting, analytics, or security operations.
• Business Transfers: In the event of a merger, acquisition, or reorganization, your data may be transferred to the new entity under equivalent privacy safeguards.
• Legal Requirements: To comply with lawful requests or protect against fraud, misuse, or violations of our Terms of Service.

We do not share your transcripts, uploads, or AI-processed data with any external organization for commercial gain.

6. Data Security Measures

We maintain advanced security practices to protect your data:

• SSL encryption for all communications.
• Encryption at rest for stored data.
• Role-based access controls and secure authentication.
• Regular vulnerability testing and security audits.
• Encrypted backups and recovery protocols.

7. Data Retention

We retain personal data and uploaded materials only for as long as necessary to fulfill the purpose of collection, including legal and operational requirements. You may request deletion of your account or uploaded data at any time by contacting privacy@hansard.ai.

8. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal information.
• Correction: Request updates to incorrect or incomplete data.
• Deletion: Request removal of your personal data.
• Restriction: Request limitation on how we process your data.
• Objection: Object to specific data processing activities.
• Portability: Request transfer of your data to another service.

To exercise any of these rights, please contact us at privacy@hansard.ai.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our data practices or legal requirements. Updates will be posted on our website, and in some cases, you may be notified via email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us: